The current outbreak of Coronavirus COVID-19 has presented the tourism sector with a major and evolving challenge, with this in mind additional safety and sanitation measures are currently in effect and Costa Holidays have taken steps to help protect the safety of guests and staff.
We have rolled out a policy that strikes the best balance of protecting the property inside and out and to focus on vigorous cleaning protocols to help holidaymakers feel more secure when booking.
A whole new level of clean
The following areas shall receive particular attention: -
- High-touch surfaces/ — Clean and disinfect high-touch surfaces after each stay. Examples of high-touch surfaces include tables, hard-backed chairs, doorknobs, handrails, light switches, remotes, wardrobe and cabinet handles, desks, toilets, sinks, bedside tables, and kitchen and bathroom surfaces. A two-step approach will be followed cleaning high-touch surfaces: Use of cleaning cloths and hot water, for visibly dirty surfaces followed by steam cleaning to kill 99.99% of germs and viruses.
- Low-touch surfaces/ — Floors, walls, blinds and other low-touch surfaces will be cleaned in the same way. Mopped or wiped down from one end of the surface to the other, followed by steam cleaning to kill 99.99% of germs and viruses.
The cleaning team
- Before they start, cleaners shall wash their hands thoroughly before putting on impermeable, disposable gloves.
- Cleaners have been advised to avoid touching their face during the clean.
- Gloves shall be thrown away after each clean.
- Cleaners shall wash their hands immediately after gloves are removed.
- Cleaners will be sure to air and ventilate the property during and after cleaning.