Cancellation Policy

Holiday Rental Cancellation Policy:

Costa Holidays is committed to providing a transparent and fair holiday rental cancellation policy for our valued guests. We understand that circumstances can change, and we aim to find a reasonable solution that balances the needs of both guests and property owners. Our cancellation policy follows the guidelines set forth in the Decree 28/2016, 2nd of February, which regulates Homes with touristic purpose in Andalusia:

1. Cancellations made more than 10 days prior to the reservation date:
   Costa Holidays reserves the right to retain 50% of the amount paid up to the date of the reservation. We recommend informing us as soon as possible if you need to make a cancellation.
2. Cancellations made less than 10 days prior to the reservation date:
   Costa Holidays reserves the right to retain the full amount paid for the reservation. This policy is in place to protect the property owner from potential loss of revenue due to last-minute cancellations. We understand that this may be disappointing, and we encourage you to consider travel insurance to safeguard against unexpected circumstances that may disrupt your travel plans.
   • Please note: In the event of a cancellation within the last 10-day period, if we are able to fill the cancelled dates with another booking, Costa Holidays will offer you a 50% credit of the total amount paid as a gesture of goodwill. We are committed to finding alternative solutions and ensuring the best possible experience for our guests.

Any discounts or coupons applied to a booking that is later cancelled will be forfeited and cannot be reused or transferred to a future booking. Refunds, if applicable under the cancellation policy, will be calculated based on the booking.

We want to make sure you have all the information you need to make informed decisions. If you have any questions or require further clarification regarding our cancellation policy, please do not hesitate to contact our team. We are here to assist you and provide the necessary support.